Wednesday, May 22, 2013

New Video Series: mitten MIx



I'm honored to be the first person interviewed by Nick Davidson for Mitten Motion & Video's new video series of interviews with Michigan's "movers and innovators."

Be sure to check them out online and connect with them: http://mittenmotionvideo.tumblr.com/getsocial

Saturday, March 23, 2013

3 Reasons People Don't Update Their LinkedIn Status


I recently asked a group of about 25 people how many had updated their LinkedIn status that day. Only one person. I asked how many updated their status the previous day. Again, only one or two people raised their hand. I asked how many had updated their status during the past week. Only about four or five people indicated they had updated their status.

I find this amazing. It's a wasted opportunity. I want to be top of mind with my direct connections, clients, and prospects so when they or someone they know has a need, they will think of and recommend me!

There are 200 million registered users on LinkedIn, and they are adding two new users every second! I personally own and manage of group of nearly 12,000 people, and I have over 3,500 direct connections. Additionally, I follow about 100 companies and I'm in 50 groups. Each time someone adds a new connection, updates their status, or makes a change to their profile, it shows up on my home page in my news feed. When I checked LinkedIn Signal today, I had 60,000 updates! Do you honestly think I'm going to see your status update if you only update it once in awhile?


Why don't people update their LinkedIn status? Here are three reasons that I often hear:
  1. I don't have time
  2. I don't know what to say
  3. I don't want to spam people

Your LinkedIn status update is a way to stay top of mind with your direct connections. If you have 500 direct connections, your status update is a way to stay in touch and top of mind with all of them at once. And, you can do it in a matter of 30 to 60 seconds.

You can use a URL shortener like bit.ly to grab a long URL for a blog post or news article to share in your status update. Once you paste the shortened URL in your update, take the time to give your perspective or reason for sharing the blog post or news article. This gives your connections a clue as to why they should read it. It also enhances your status by sharing or curating good content.

While there's no magic number or formula, a good place to start is to try to update your status three to five times per week. If you're one of my direct connections, I won't see all your updates, but your chances are much greater that I will see some of them. Just make sure you update your status consistently and regularly.

The next reason people give for not updating their status is that they don't know what to say. It's actually much easier than you think to come up with content to use in your status update. As far as actual content is concerned, here's a short list of ideas:
  • A link to a relevant industry article or blog post
  • A link to information about an upcoming seminar or webinar
  • Information about a significant event in the community
  • A shout out to a client or prospect
  • A company announcement
  • A new employee
  • A link to your latest blog post

The other reason people give for not updating their status on a regular basis is that they don't want to spam their direct connections. I can understand this concern. We've all see the "oversharer" and the constant self promotion from people who ask you to buy their product or service. LinkedIn is not just another marketing or advertising channel. It's about relationships. 

I often talk about using the 4 B's as your filter for determining good content to share. They are:
  • B Interesting
  • B Relevant
  • B Helpful
  • B Yourself or Unique

Would you find the content interesting? Would you take the time to read it? If so, then it's probably something your direct connections would find interesting.

Is the content relevant to the group of people that are connected to you? If so, then share it.

When you're helpful, you're irresistible.  Share content that your connections will find helpful.

Be yourself. Don't just say what everyone else is saying. Offer your perspective and/or opinion. Add value to the link you share by saying why you found it worth sharing. And, be human. Don't be afraid to let your personality show.

If you follow these simple guidelines, you won't be accused of spamming anyone.

That's my 2 cents. What don't you update your status? Why do you update your status? How often do you update your status? What kinds of content are you sharing? Let me know in the comments. I look forward to hearing from you.

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Wednesday, March 6, 2013

Has LinkedIn Instituted Double Secret Probation?



Cover of "National Lampoon's Animal House...
Just like when Dean Wormer places the Delta's on double secret probation in the 1978 film, National Lampoon's Animal House, LinkedIn has implemented some new rules that have far-reaching effects on group members who are blocked from groups.

Image representing LinkedIn as depicted in Cru...If you've joined and participated in any of LinkedIn's 1.5+ million groups, then you know some of them are better than others. Some are a source of useful discussions and opportunities to connect with people focused on a particular industry, technology, or idea. Unfortunately, some people use groups as an opportunity to spam groups with useless information and self promotion. This is especially important to me since I own/manage the LinkedUp Grand Rapids group of nearly 12,000 members on LinkedIn.

In an apparent attempt to curb spam, LinkedIn recently implemented new quality-control rules that will limit spammers ability to post to groups without first being reviewed by a group owner.

Here's what Ian McCarthy, Principal Product Manager at LinkedIn said about the new rules:


"As part of our ongoing effort to make each of your efforts in one group go further towards quality control for all of our members across all groups, we've increased the importance of the Block & Delete action in assessing the spam risk from any given member.

Now whenever someone is blocked and deleted in one group, they are put on Requires Moderation in all of their existing groups so that their contributions will be routed to the Submissions Queue for review before displaying in their groups. Any group manager can of course flip such a person back to Free to Post within her own specific group if desired.

This new step provides more safeguards against conversation pollution from a member your fellow group managers have found problematic without taking a single Block & Delete signal's consequences too far. There are dozens of other signals we use in determining spam risk, of course, and we do continue to eliminate the occasional problematic account altogether when they have many more strikes against them than just being Blocked & Deleted out of one group."


Apparently LinkedIn's logic is that if someone is a spammer in one group, they will probably be a spammer in other groups. Additionally, it's important to note that this is just for the "Block & Delete" action only.

While this seems like a good move to limit group spam, it's interesting to note that the offending member nor group owners will not be notified that one of their members has been moved to "Requires Moderation." According to LinkedIn's McCarthy, the only way a group owner will be made aware is when the person contributes content that ends up in the submissions que via new items to moderate.

Additionally, the LinkedIn Help Center says:
LinkedIn will not send any notification to a group member that they've been removed from a group. Notification should come from the group owner or manager.


When the person tries to re-enter the original group, they will receive this type of message.

While you won't be notified of this action, a group owner can reset a member's privileges to "Approved to Post."

What does this mean for you? Here are my thoughts:

  • Make sure to review the rules of each group you have joined. Just in case your wondering where to find the rules, they are found in the upper right corner of the main page for each group.

  • Your reputation in one group can now follow you to other LinkedIn groups. Unless the group rules specifically allow for it, don't post advertisements or self-promotion. Try to be interesting, relevant, and helpful.
  • If the group owner/manager blocks & deletes you for spam or rules violations, ALL other groups of which you are a member will update your privileges to "Requires Moderation" automatically. You'll then need to contact each group owner/manager to get your privileges reset to "Approved to Post."
That's my 2 cents. What do you think about these new rules? Is this a good move by LinkedIn, or is it heavy handed and too much like double secret probation?



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